MindFusion was founded 2001 in Sofia, Bulgaria. The company started operations by providing outsourcing services to clients from all over the world. Project work was carefully managed to ensure the company's stable growth and positive financial results.
Gradually, working in the sphere of software engineering, the management team realized that everyday job needed improvement. Project work could benefit from re-using certain parts of a software, previously developed for another client. Other components that had not been domestically developed could be bought from an independent vendor. After careful market research it turned out that reliable programming components of the complexity and flexibility that MindFusion wanted, were impossible to find.
During 2003 MindFusion devoted its resources to developing its first programming tool - an ActiveX diagramming control. The product soon started to attract numerous clients thanks to the talent of its creators and the hard work they put in it. MindFusion quickly evolved from a small outsourcing firm to a larger organization dedicated to the development of reusable programming components and focusing with utmost attention and care on its user community - software engineers from all over the world.
Today MindFusion is one of the most popular providers for software components. Apart of that the company develops and sells successfully end-user software and offers freeware programs. Each day MindFusion wins more and more new clients thanks to the high quality of its products and exclusively good customer support.
Talking about the future we could say that the company shall continue its aggressive marketing strategy - always to develop new products and enter new markets. In the meantime we shall also continue to value our customers as the first and main aspect of our business and our priority shall always be customer delight and satisfaction.
Business PrinciplesFrom the very beginning MindFusion has kept its fundamental principles how to work and treat our clients. Our principles have built the success of our company, they are the important rules that guide us every day:
- Provide outstanding quality
Whether we add new features to an existing product, design a new one from scratch, provide technical support or document a release, we always put our best efforts in achieving the best possible results. We never compromise on quality, we've built our company upon it.
- Respect time and its limits
We value time and we try to keep our development cycle short. We make frequent updates to our products and we stay alert for any obstacles that may slow down development. We know we operate in a business environment that changes at breath-taking speed and we keep the pace.
- Deliver exclusive customer service
Providing excellent customer support is among our top priorities. We answer any question about any of our products quickly, competently and friendly. We constantly check e-mail, monitor the forum and log in to the help desk. Whether you write us or call us, you are sure to find reliable assistance.
- Keep the learning process short and easy
The API of our products is elegant and simple, member names are self-explanatory. Every class is documented in details, samples are provided for every major feature. There's plenty of code to copy, step-by-step tutorials to download, demos to study.
- Make the software affordable
We provide a flexible licensing scheme with affordable prices and various ways to pay. Returning customers, customers with limited budgets like freelancers, students etc. as well other groups of business and noncommercial organizations use discounts. Each license gives the owner 12 month upgrades subscription. It costs only 40% of the license price to continue the subscription for another 12 months.
- Understand that users have diverse needs
In every product release we implement as many features requested by clients as possible. We cooperate with customers, whose demands are too distant from the product roadmap, to discover the best possible way to customize the software according to their needs. We know that though developers buy the same product they build various applications in a huge variety of industries and we do our best to integrate all their requirements in a single, coherent product that they will enjoy to use and we'll be proud to develop.